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Privacy Policy

Last updated: [date]

This policy explains what personal information Margalla Digital collects through this website, why we collect it, and the choices you have.

Who We Are

Margalla Digital ([registered business name]) is a digital marketing agency based at [office address], Islamabad, Pakistan. For anything about your data, email privacy@margalladigital.com.

What We Collect

  • Details you give us: your name, email, company, website and message when you use our contact or free audit forms
  • Booking details: your name, email and chosen time when you book a call through Calendly
  • Usage data: pages visited, device type and approximate location, through analytics cookies if you allow them

How We Use It

  • To reply to your enquiry and prepare any audit you request
  • To run calls and, if you become a client, to deliver our services
  • To understand how visitors use our website so we can improve it

We don’t sell your information, and we don’t add you to mailing lists without your permission.

Our Legal Basis

If you’re in the UK or European Union, we rely on your consent (for analytics cookies), our legitimate interest in replying to business enquiries, and the steps needed to enter into or perform a contract with you.

Who We Share It With

  • [Hostinger]: website hosting
  • [Cloudflare]: website security and performance
  • [Google Workspace]: email
  • [Calendly]: call booking
  • [Google Analytics and Microsoft Clarity]: website analytics

International Transfers

Our team is in Pakistan and some of our providers store data in other countries. Where the law requires it, we use appropriate safeguards for these transfers, such as standard contractual clauses.

How Long We Keep It

Enquiries we don’t take further are deleted after [12 months]. Client records are kept for as long as the law requires, typically [X years].

Your Rights

Depending on where you live, you can ask to see, correct or delete the information we hold about you, object to how we use it, or ask us to send it to you or someone else. Email us and we’ll reply within one month. If you’re in the UK, you can also complain to the Information Commissioner’s Office (ICO).

Cookies

We only set analytics cookies if you accept them in our cookie banner. Our Cookie Policy lists every cookie we use.

Changes to This Policy

If we change this policy, we’ll update the date at the top of this page.